Latest Job Vacancy

Apply || InterSwitch Group Recruitment 2022 – Service Operations Executive

Apply || InterSwitch Group Recruitment 2022 – Service Operations Executive

Apply || InterSwitch Group Recruitment 2022 – Service Operations Executive

Apply || InterSwitch Group Recruitment 2022 – Service Operations Executive

Application is currently open for InterSwitch Group in Nigeria –  Recruitment Position: Service Operations Executive – 2022 July/August Job Recruitment. Hurry Now And Apply

ABOUT || InterSwitch Group

Interswitch is an Africa-centric, integrated digital payments and commerce company that facilitates the electronic circulation of money and the consistent exchange of value between individuals and organizations. We began operations in 2002 as a transaction switching and electronic payments processing company, and have since evolved into an integrated payment services provider, building and managing payment infrastructure and delivering innovative payment products and transactional services across the African continent. At Interswitch, we offer one-of-a-kind career opportunities to individuals who can play key roles and add value in an innovative and enjoyable environment.

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We are recruiting to fill the position below:

How To Apply For InterSwitch Group Recruitment 2022

JOB TITLE: Service Operations Executive

Location: Lagos
Job type: Permanent
Department: Group Core Operations

JOB DESCRIPTION || Service Operations Executive At InterSwitch Group

  • To carry out accurate and timely delivery of routine operations services with regards to operations of products and services offered on the Interswitch Network

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RESPONSIBILITIES || Service Operations Executive At InterSwitch Group

  • Ensure delivery of accurate and timely operations service delivery for seamless Pre-processing, Real-time processing, dispute management and post transaction processing activities with regards to the following services:

Functional Responsibilities:
Settlement Computation and Collation:

  • Switched transactions settlement
  • Processed transactions billing
  • Services/Network billing
  • Settlement Adjustment
  • Settlement Representment
  • Exception Identification, Investigation and resolution/escalation
  • Ensure disputes to be settled daily are settled accordingly

Dispute Operations:

  • Arbitration
  • Arbitration Billing
  • Pre-arbitration
  • Chargeback processing
  • Representment Refund Processing
  • File processing
  • Card Scheme clearing file processing (Mastercard, Visa, Discover, Amex, JCB etc)
  • Card file processing

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  • Routine and Ad hoc Report Delivery
  • Daily Settlement Reports (Details and Summaries)
  • Daily Card Management Reports (Card balance, statement, Activity reports)
  • Periodic Analytical reports ie, Weekly, Monthly or Quarterly (QOC, QMR (Quarterly Mastercard Reports), etc)
  • Ensure delivery of Daily Dispute Reports (Details)
  • Ensure delivery of Arbitration Billing Report are provided to relevant parties as in defined frequency

Specialized Services:

  • Airtime Stock Balance monitoring and reporting
  • Airtime Stock procurement and top up confirmation Service Desk
  • Issue Resolution
  • Request Fulfilment Administration
  • Self-Management
  • Productivity Management
  • Performance management
  • Knowledge Acquisition and utilization

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QUALIFICATIONS || Service Operations Executive At InterSwitch Group

Academic Qualification(s):

  • B Eng / B.Sc Professional Qualification(s): N/A however relevant experience in EFT and/or Accounting systems principles is an advantage Experience

(Number of relevant years):

  • 0 – 2 years



For Interested and qualified applicants please Click the link below:


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