Latest Job Vacancy

Apply || MainOne Cable Nigeria Recruitment 2022 – Cloud Support Officer

Apply || MainOne Cable Nigeria Recruitment 2022 – Cloud Support Officer

Apply || MainOne Cable Nigeria Recruitment 2022 – Cloud Support Officer

Apply || MainOne Cable Nigeria Recruitment 2022 – Cloud Support Officer

Application is currently open for MainOne Cable Nigeria Jobs in Nigeria –  Recruitment Position: Cloud Support Officer – 2022 May/June Job Recruitment. Hurry Now And Apply

ABOUT || MainOne Cable Nigeria

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions, including Connectivity and Data Center Solutions, to West African Telecom operators, Internet Service Providers (ISPs), other businesses, and government institutions.

As the driving force behind our organization, MainOne Cable’s success is based on the talent and proficiency of our employees in their respective fields. A job with MainOne is unlike any other you have held. As a member of MainOne, you will be challenged, inspired, and proud to be a part of something significant.

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We are recruiting to fill the position below:

How To Apply For MainOne Cable Nigeria Recruitment 2022

JOB TITLE: Cloud Support Officer

Location: Lagos
Department: Technical
Job Type: Permanent
Slots: 2

RESPONSIBILITIES || Cloud Support Officer At MainOne Cable Nigeria

  • The Cloud Support Officer will be responsible for providing first level support to MainOne Cloud & Managed services customers in line with customer SLA requirement.

Other responsibilities include:

  • Respond to operational requests with Work Breakdown Schedules (WBS) or implementation plan
  • Work with the GNOC team, Cloud operations team as well as the Managed services team in a shift system to provide 24/7 support to Cloud customers.
  • Troubleshoot (Microsoft Private cloud with Windows Azure pack and Azure Stack), cloud (AWS, Azure) and hybrid solutions.

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  • Provide  timely support to internal and external customers
  • Prepare documentations and reports as required
  • Provide support to Customers on escalations
  • Open support ticket, update and close them accurately
  • Identify, recommend, and implement potential improvementsto service efficiency.
  • Comply with support processes and procedures to ensure customer satisfaction and service level objectives (SLO) are met.
  • Identify, recommend and implement potential improvements to service efficiency.
  • Ensure quality, up-to-date documentation exists for all service arrangements
  • Work with the Cloud Implementation, and Cloud Solutions teams to deliver customer projects.

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QUALIFICATIONS || Cloud Support Officer At MainOne Cable Nigeria

  • Bachelor’s Degree in Computer Sciences, Information Management or related Engineering field is preferred
  • Experience with Microsoft public, hybrid and private cloud
  • Technical Expertise in cloud service delivery models including infrastructure as a service, platform as a service and software-as-a-service; automation; hypervisors; containers; virtual compute, storage, and networks; virtual infrastructure management; self-provisioning; and scaling.
  • Experience working with Windows/Linux operating systems
  • Minimum of 2 years’ experience working with Microsoft system centre 2012 or later versions
  • Minimum of 2 years’ experience in a virtualization & cloud environment.
  • Strong Cloud experience skills (AWS or Azure)
  • Powershell scripting experience will be an added advantage

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  • Networking experience will be an added advantage.
  • Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies considered a plus for this position.
  • Excellent customer engagement skills
  • Excellent oral and written communication skills
  • Ability to follow through project phases or life cycle, following Project implementation guidelines to achieve effectiveness in project delivery
  • Good understanding of networking in a cloud-based environment
  • Problem solving skills
  • Prioritizing skills
  • Troubleshooting skills.

Demands of the Job:

  • Ability to take ownership
  • High level of initiative and creativity in discharging assigned tasks.
  • Ability to work under pressure
  • Ability and willingness to work long hours and meet tight deadlines when required.

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APPLICATION CLOSING DATE ||  Not Specified.

HOW TO APPLY

For Interested and qualified applicants please Click the link below:

CLICK HERE TO APPLY

 


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