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Latest Job Vacancy

Apply || Nokia Nigeria Recruitment 2022 – Customer Delivery Manager

Apply || Nokia Nigeria Recruitment 2022 – Customer Delivery Manager

Apply || Nokia Nigeria Recruitment 2022 – Customer Delivery Manager

Apply || Nokia Nigeria Recruitment 2022 –  Customer Delivery Manager

Application is currently open for Nokia Nigeria Jobs in Nigeria –  Recruitment Position: Customer Delivery Manager – 2022 May/June Job Recruitment. Hurry Now And Apply

ABOUT || Nokia Nigeria

Nokia is a global leader in technologies that connect individuals and objects. Nokia is uniquely positioned to assist communication service providers, governments, and large enterprises in realizing the potential of 5G, the Cloud, and the Internet of Things due to its cutting-edge software, hardware, and services for all types of networks.

Our research scientists and engineers continue to invent and accelerate new technologies that will transform the manner in which people and things communicate and connect in over 100 countries.

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We are recruiting to fill the position below:

How To Apply For Nokia Nigeria Recruitment 2022

JOB TITLE: Customer Delivery Manager

Location: Lagos, Nigeria
Level: Mid-Senior

JOB DESCRIPTION || Customer Delivery Manager At Nokia Nigeria

  • Come create the technology that helps the world act together
  • Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.
  • Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
  • We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
  • Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

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RESPONSIBILITIES || Customer Delivery Manager At Nokia Nigeria

  • Customer Delivery Manager (CDM) is responsible for delivery of services for the new accounts where we will need rapid start for delivery, primary focus being Nigeria, but can be any other countries within CEWA (Central East Africa) region.

Mission:

  • Owns the delivery of the entire Customer contract execution scope – products and services – for his/her BG
  • Accountable for revenue and profit in line with Nokia MoO for his/her perimeter within the BG
  • Represents Nokia as primary contact for the assigned scope for planning and execution, resource allocation, prioritization and escalation topics for the entire services and delivery process.
  • Responsible for the contract execution performance with respect to financial and operational (non-financial) KPIs (e.g. cost, timelines, revenue recognition, project assets, and Customer satisfaction) and requisite planning to enable successful execution.
  • Responsible for E2E planning and management of financial and operational performance.
  • Ensures Customer contract execution management based on PMI/PBM principles in full alignment with Nokia Mode of Operations and applicable BG guidelines

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Summary of Key Activities:

  • Prepare projects for new country entries, where a rapid startup is needed. This includes creation of entire organization, managing customer interface and other stakeholders, and execution of the delivery,.
  • Customer Interface, Expectations, and Relationship Management
  • Managing financial and operational (non-financial) Performance
  • Contribution to Service Business/Solution Creation
  • Customer Contract Execution Management Planning
  • Monitoring and Controlling Customer Contract Execution
  • Change Management
  • Risk Management
  • Stakeholder Management
  • Leading the Customer Program Management Team
  • Closure and handovers

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QUALIFICATIONS || Customer Delivery Manager At Nokia Nigeria

Key Performance Indicators:

  • Gate 6 – Project Target Agreement (PTA) implemented
  • Gross Margin GM
  • Cost Baseline Adherence +/- 3% (incl. change management)
  • Project Asset Rotation Days (PARD)
  • Customer Perceived Value (CPV)
  • e2e Demand Planning Accuracy (Equipment + Services)
  • Operational non-financial KPIs
  • Revenue (contribute to efforts of services business creation)
  • Forecast accuracy (revenue volume, margin evolution, resources, …)

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It would be nice if you also had:

  • Strong Radio Deployment & Managed Services background
  • Technical understanding to a level allowing him/her discussing matters with the customer
  • Very strong communications and leadership skills

What we offer

  • Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation

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APPLICATION CLOSING DATE || Not Specified.

HOW TO APPLY

For Interested and qualified applicants please Click the link below:

CLICK HERE TO APPLY

Note

  • At Nokia, we act inclusively and respect the uniqueness of people.
  • Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
  • We are committed to a culture of inclusion built upon our core value of respect.
  • Join us and be part of a company where you will feel included and empowered to succeed.


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